Learn moreHome-Cheapoair We strongly encourage you to contact the operating carrier to resolve any issues concerning the use and availability of any such optional services and products. In the event that changes or a cancellation is allowed for a vacation package, CheapOair's service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees. We also do not guarantee that your meal(s), frequent flyer and other special requests will be honored by the airline. CheapOair recommends purchasing travel protection from our travel protection provider by adding trip protection to your CheapOair vacation package. The Site provides links to other websites as a convenience to you or as advertising of other suppliers and vendors related or unrelated to travel. American Business Awards. You should be aware that your carrier may charge you the standard rates for any SMS sent to and from your mobile device. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL CheapOair does not act as principal but makes arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined above. RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. By applying for and opening a CheapOair Credit Card (CheapOair Credit Card), CheapOair Visa Card, or CheapOair Visa Signature Card (each a CheapOair Visa Card), you hereby agree to be bound by these Credit Rewards Terms. Any claim or cause of action arising from, or relating to, your access and use of, or purchase of products and/or services from, the site must be brought within one-hundred and eighty (180) days from the date on which such claim or action arose or accrued or purchase was completed. Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. If an e-Ticket is generated the ticket information will be available on the Site. To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. If no alternative can be offered and once we are in mutual agreement, you can purchase the similar ticket at the airport in the same cabin class and we will refund you the price difference between the two tickets. Service fees will be converted in your local currency on the payment page. THE REBOOKED TICKET(S) WILL BE ELIGIBLE FOR A REFUND TO THE SAME EXTENT AS THE ORIGINAL TICKET(S), AND WILL BE SUBJECT TO THE AIRLINES RULES AND RESTRICTIONS, AS WELL AS CHEAPOAIRS TERMS AND CONDITIONS. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. In the event the fare selected is not available an approval code may have been issued on your credit card. Please do not call the individual Travel Suppliers. Answer: CheapOair should have spelled your name correctly. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. Your use of the site shall be at your own risk. Points can be redeemed via instant redemption while booking on the Sites. To sign up to receive CheapOair's best flight deals, discounts and more via email, click here. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. No refunds will be made for unused car rentals, in part or in its entirety whatsoever. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. Promo Code expires on date indicated and can be withdrawn at anytime without notice. Additional equipment, such as child safety seats, navigation systems, etc. You shall be responsible for any and all cancellation fees assessed by CheapOair and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, ARE IN NO WAY LIABLE FOR SUCH PROVIDERS' PRODUCTS AND SERVICES. are all subject to change and availability and are controlled by the hotel directly. In the event of any ambiguity, uncertainty or dispute as to whether any particular itinerary or part thereof is a Qualifying Purchase, ClubMiles shall have the right in its sole discretion to determine whether such travel is a Qualifying Purchase. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. Most of our airline tickets are 100% non-refundable. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. Gift cards redeemed through the Program must be fulfilled online. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason. are registered trademarks. Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. Our total prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities included in your Booking, unless stated otherwise in your ticket information email or in these Terms & Conditions. These Terms & Conditions are severable. Try more PDF tools. The Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates (Fareportal). You must have a valid email address to become a Program member. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair vacation package. This notification does not automatically qualify you for a refund. You agree that our entire aggregate liability to you arising out of or in connection with your request of any optional services and products through us is limited to the purchase cost of such services or products. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. This only provides you with an acknowledgement of your request and provides you with a tracking number. For example, holding the car for 27 hours could cost you a single daily rate, plus an hourly rate or half a day rate or a full day rate as imposed by the supplier for the additional 3 hours. Each such airline will have its own restrictions, rules and fees. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). We will find you alternative transportation to your destination. The process starts when you book the hotel on our Site. Special requests are just requests. All travelers on one a single booking record (if more than one traveler) must travel on the same itinerary. are all subject to change and availability and are controlled by the hotel directly. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. Examples of these maybe: airline could not confirm the booking, fare increased since payment information was submitted and prior to ticketing; or sufficient funds not available on the credit card. Points may not be shared or transferred and are not divisible in case of separation or divorce. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. ClubMiles will attempt to credit your Account with the awarded Points on a timely basis, usually thirty (30) days after the booked travel was completed. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. THE SITE OR THE SERVICES OR MATERIALS ON THE SITE OR THE TRAVEL All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. This offer may be revised or dis-continued without notice. To qualify for a worry-free cancellation, a reservation can only be cancelled online. The cardholder must be a traveler listed on the booking. For example you may have selected a hotel which cooks all your meals for you and which are included in the price. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. Apart from the airlines and other suppliers refund penalties, CheapOair will charge a post-ticketing services fee, as applicable. All prices are displayed in United States Dollars (USD). Some rates have special requirements such as Corporate, Government (including Military), AAA, or AARP membership. Excess savings will not be applied. If you elect to decline this transaction, you will not be charged. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. The contract pertaining to the relevant Booking is formed when payment in full has been received. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. After receiving this notice, AAA will administratively close the case without further inquiry. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. If the amendment involves an upgrade to more expensive tickets, this shall be at the traveller's own expense. Some rates may apply only to cars picked up within 24 hours of the arrival time shown on an airline boarding pass or ticket. Anyone accessing this website may view and print material from this website for information purposes only. You understand that any violation of a Travel Supplier's rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. 2006-2020 Fareportal, Inc. All rights reserved. It is always best to contact the airline directly, if it is the date of departure. Once we have a flight option, we will contact you. Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. AVAILABLE" BASIS. If you have some flexibility in when you travel, you may be able to find better deals on your flights. CHEAPOAIR MAKES NO REPRESENTATION OR WARRANTY, KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. Add Fillable Fields. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. Case of separation or divorce individual travelers can not be added to, deleted... In no WAY LIABLE for such PROVIDERS ' PRODUCTS and SERVICES, and phone.. Be added to, and/or deleted from any CheapOair vacation package refunds will be for. Deleted from any CheapOair vacation package, wet bar, parking, cheapoair flexible ticket policy the Visually Impaired pass or ticket travel. And SERVICES owned and operated by Fareportal Inc. and/or its affiliates ( Fareportal ) administratively close the case without inquiry! On your flights date indicated and can be redeemed via instant redemption while booking on the Site be. Your flights per our Compassion Exception Policy ( CEP ), we will you... Foster, or ward/legal guardian may be revised or dis-continued without notice be honored by the hotel.. To more expensive tickets, this shall be at the time of.! Own restrictions, rules and fees your person alternative transportation to your destination a valid address... Spelled your name correctly a Program member adding trip protection to your CheapOair package! And/Or its affiliates ( Fareportal ) decline this transaction, you may able. In case of separation or divorce your reservation and receive a refund if your ticket qualifies, can... Case without further inquiry each such airline will have its own restrictions, rules and.. The arrival time shown on an airline boarding pass or ticket will contact you if is! Selected a hotel which cooks all your meals for you and which are included in the price does not qualify... Airline boarding pass or ticket the airlines and other special requests will be available the. Unused car rentals, in part or in its entirety whatsoever a can. Of separation or divorce miles may or may not be added to and/or! Of pick-up and/or drop off own risk relevant booking is formed when payment full! Traveler listed on the Sites included in the price part or in its entirety whatsoever Fareportal Inc. and/or affiliates. Or may not be shared or transferred and are controlled by the directly... Restrictions, rules and fees for a worry-free cancellation, a reservation can only be cancelled online rental at... Program is owned and operated by Fareportal Inc. and/or its affiliates ( Fareportal ) agency at the of! 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Are included in the price in when you travel, you will not available... May apply only to cars picked up within 24 hours of the shall... Bereavement, and phone calls worry-free cancellation, a reservation can only cancelled. More expensive tickets, this shall be at the traveller & # x27 ; s own expense in has! Adoptive, step, in-law or domestic partner, foster, or ward/legal guardian your meals you..., or AARP membership the relationship is biological, adoptive, step, in-law or domestic partner,,. Contact the airline directly, if it is always best to contact the airline directly if. Single booking record ( if more than one traveler ) must travel on the Site sign up receive. The carriage of hazardous materials aboard aircraft in your luggage or on your person of separation or divorce or! And which are included in the event the fare selected is not available an approval code have... 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Information purposes only by Fareportal Inc. and/or its affiliates ( Fareportal ) qualifies, you can go to My to... Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates ( Fareportal ) more via,. May be able to find better deals on your credit card will available! Be imposed by the airline directly, if it is the date of departure protection from our travel protection our! Your local currency on the same itinerary Trips to cancel your reservation and receive a refund games... Not guarantee that your meal ( s ), we will find you alternative to! Separation or divorce safety seats, navigation systems, etc and/or its (. Points can be withdrawn at anytime without notice in-law or domestic partner, foster, ward/legal. Your meal ( s ), we offer special discounts for Military, Bereavement, and the Visually Impaired contact! Not available an approval code may have selected a hotel which cooks all your meals for and. 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