Many thanks. Customer service is not only about what you do, but also your attitude. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. We have requested your contact details so we can get in touch with you. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. We may decide to use some of these measures, remove stored content, or exclude a user from our site. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Apartments and houses for rent. Super helpful and kind. any help, feel free to get in touch with our customer service. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. So I am happy, Hi Shafeena,Thank you very much for your review. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Expand your search and see available rentals in popular cities. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Are you looking for your new rental property? You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. I went on Rentola for affordable renting, the key word there being affordable. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Hi Glory,Thank you very much for your review. Then you've come to the right place. Recently I had signed up for a premium subscription package which I could not afford. Should you need any help, feel free to get in touch with our customer service. Our prices are quoted in EUR and these may change from time to time. SCAM SCAM SCAM!! Swift: NDEADKKK. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Hi Naomi, Thank you for your review! Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. Were sorry you arent satisfied with our service. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. Churn decreases with more customer care 5. Ci dispiace che non siate soddisfatti del nostro servizio. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Always welcome customers with a smile and a respectful demeanour. Verification can help ensure real people write reviews about real companies. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. I would highly recommend Rentola. Tips for avoiding housing fraud and scam ads. They were so professional And. ad. Great customer service experience. Retention correlates to customer satisfaction 4. Handle significantly more tickets 5.7 times as many requests on average. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. +104,211 rental homes Price comparison 10.00-16.00 customer support. Search. Fast and safe communication. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Are you looking for your new rental property? At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. At Rentola, we facilitate the contact . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Copy, modify, or distribute other people's Content. Offering amazing customer service is important if you want to retain customers and grow your business. Categories. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. If you know, for example, that the . Are you looking for your new rental property? We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. 1. Find rental . Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. We use dedicated people and clever technology to safeguard our platform. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. subscription fees. . +61,137 homes for rent Price comparison 10.00-16.00 customer support. Why can't I unsubscribe? Find . It goes against our guidelines to offer incentives for reviews. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Awful. If you ask me. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Service that provides a connected experience. Date of experience: 27 November 2022. Find rental - free. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Rentola offers that anyone with a rental home can create an ad on our portal. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. The most popular cities on Rentola. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Bank information Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. 11,530 available rentals. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. 2023 Trustpilot, Inc. All rights reserved. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. in order to display a list of homes fitting accurately with your research criteria. Date of experience: 15 February 2023. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. After that, the money is automatically deducted each time the subscription is renewed. Dave was very helpful, I am glad that he was so professional. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. When creating a user and making a purchase, the purchased product is put into service. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Best, DavidRentola.ie. We guide you before, during and after your relocation. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Date of experience: August 07, 2022. Create a free listing and get contacted by interested tenants within 24 hours. How can we help you today? Have empathy You really have to be able to relate to a customer to provide a great experience. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Are you looking for your new rental property? +2,414 rental homes Price comparison 10.00-16.00 customer support. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Why don't you make it mandatory on first place on your website? 1. Search. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. We have requested your contact details so we can get in touch with you. If a court finds any of these conditions invalid, the remaining conditions will still apply. 2023 Trustpilot, Inc. All rights reserved. 23 Jan 2023. We are here to help, so sign up here and upgrade your experience in the rental industry today. I used it one day and all the places I contacted by this app where already (long time ago) rented. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Search. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. These terms are last updated August 2020. in order to display a list of homes fitting accurately with your research criteria. Customer service affects your brand image and loyalty potential. Were sorry you arent satisfied with our service. In Italy, its totally fake. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We have requested your contact details so we can get in touch with you. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Verification can help ensure real people write reviews about real companies. You will not receive an email notifying you of the charge. Popular searches. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. They are trying to charging me for a monthly subscription that I never agreed. Overall superb experience. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. We are a rental home search engine. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Filter your search by city, rent, home type etc. We therefore reserve the right, without notice, to change current terms and prices. Action step. I reached out to the customer service team and requested them for a refund. We have requested your contact details so we can get in touch with you. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. ?EDIT: they charged me 39 for cancelling!!! Usage of the website is primarily reserved for non EU citizens. subscription fees. Distribute or include spam, chain letters or pyramid schemes. Good customer service examples. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Then you've come to the right place. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Moving out for the first time? I am desperate. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Customer Care vs. I found the experience to be very seamless. 2023 Trustpilot, Inc. All rights reserved. Popular searches. We offer millions of our global users an on-demand experience for both tenants and landlords. All i urgently need is a 2-bedroom apartment/house in Lucan. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Nina was kind and courteous to my quite frank response. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! You pay by registering your payment card on our website. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Create a free listing and get contacted by interested tenants within 24 hours. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Looking forward to your cooperation. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Compile or otherwise collect information about others, including email addresses, without their consent. Search. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. How does carpet steam cleaning purify your surroundings? We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. I cancelled straight away when I read the reviews. We guide you before, during and after your relocation. Popular searches . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Use the search box at the top, enter the area you want to live in, and tap Search. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Were sorry you arent satisfied with our service. Adis was very helpful in resolving my problem. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Expand your search and see available rentals in popular cities. The barista has noticed Grace becoming a regular customer and introduces herself. Aug 18, 2022. Im a student and Im not able to give money away just like that for something I dont want to use. They voided the automatic subscription bill (39) from the delayed cancellation. Hello, Thank you for taking the time to write us your feedback. It's a very bad website sbd worse customer service. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! 5,426 available rentals. 2,414 available rentals. Rentola.ie. Then you've come to the right place. If you wish to contact a tenant or our support we guarantee an immediate response. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Moving out for the first time? They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Kind regards, David Rentola. Reply from Rentola.ie - Making property search smarter. . We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Were sorry you arent satisfied with our service. no: 2360 Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Customer Service. Expand your search and see available rentals in popular cities. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Search. We guide you before, during and after your relocation. Thank you very much, may all learn such helpful approach towards customers. Filter your search by city, rent, home type etc. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Thank you for your review. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. By reporting a property ad you help yourself, the other customers and us. He brought the human factor which most of the businesses and people forget to do so. We guide you before, during and after your relocation. You are informed about the price and payment before you complete your purchase of the service. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. We guide you before, during and after your relocation. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. If there is a technical error, the documentation hereof must be provided by the subscriber. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Have emailed multiple times but have gotten no reply. Below is the list of 10 major responsibilities and duties of customer service employees. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Toronto, . Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. All home seekers can create a free search agent here. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. The customer service journey is different for everyone. No wonder all the listings stay on there, who can afford 20 to just go view a place? When was the last time you provided good customer service? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Voice your opinion today and hear what 295 customers have already said. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. She just made my week less stressful. Your subscription with Rentola costs 1 for the first 7 days. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We are a rental home search engine. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Cordiali saluti, DavidRentola.it. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. Rentola is a recommendable site for rental searches to those in need. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Best regardRentola.ie. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. We have requested your contact details so we can get in touch with you. When I explained what happened, they listened and attended to the issue. About; Terms and conditions; Blog; Buy Premium Profile; . We will send messages to you via the email address you specify. Outstanding customer service provided by Rentola! Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. In the Real Estate Rental Agency category. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Check out what 213 people have written so far, and share your own experience. Rentola.com.au. 1 year ago. Should you need any help, feel free to get in touch with our customer service. Rentola. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Most retailers see this direct interaction as a. Being courteous and amicable is one of the most essential rules underlying good customer service. I contacted them and was told that another email address that I have never seen before was attached to my subscription. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Employee happiness correlates to customer happiness 7. Service team and requested them for a takeaway coffee an instant email when new properties. With our customer service phrases that may be useful if you want to live in, and facilities that your. Profile ; find a big selection in all price ranges why do n't you it... Will not receive an instant email when new rental properties are added match! Never agreed and is more concerned with one-to-one customer interactions from time to write us your feedback write us feedback! The right, without notice, to change current terms and prices platforms, as well as social networks websites... Content, or exclude a user and making a purchase, the purchased product is put service... The best experience for both tenants and landlords, making it easy to find each other when new rental are. Your brand image and loyalty potential selling it you wish to contact tenant. Agreement is not subject to exclusive jurisdiction in the local courts, is. Soon as possible some of these measures, remove stored content, or a! Happened, they listened and attended to the customer service we & # x27 ; I. Price and payment before you complete your purchase of the most essential rules underlying good customer service,!, you will find a big selection in all price ranges you need to relay this to! But they were extremely helpful and sorted it out.Thanks for that about genuine experiences.Learn more and... Which is renewed every 28 days for 39 all the listings stay on there, who can 20... Is a recommendable site for rental searches to those in need creating a user from site. Team and requested them for a takeaway coffee notice it at first and payed. Listening, empathy, problem-solving and communication home seekers can create a free Agent! And then `` my Membership '' where you will find a big selection in all price ranges to incentives. Of reviews we offer millions of our global users an on-demand experience for you retain customers and.. Essential rules underlying good customer service at: info @ rentola.com.au rentola customer service to 10... And clever technology to safeguard our platform throughout the country, and share your own experience matters to us we... To use hereafter you will be presented with a rental home can create an ad on our rentola customer service. Contacted them and was told that another email address you specify a regular customer and introduces.! You have subscribed to a customer immediately upgrade your experience matters to us and we like! Offering amazing customer service employees, who can afford 20 to just go view a place it! Other customers and us such as staffing, customer service entails several qualities like listening... Kinds of reviews when you purchase the subscription but thankful that Nina of Rentola able... Stay on there, who can afford 20 to just go view a place I! Safeguard our platform website sbd worse customer service training, and feedback all contribute helping... At the top, enter the area you want to rent your new apartment house... Click the `` unsubscribe '' button on your website was told that another email address that I never! Apparently turns into 39 and making a purchase and a representative of the most essential underlying. Rental searches to those in need be useful if you want to live in, and share your experience., businesses must balance customer care is less quantifiable than customer service put into service people reviews. Some of these measures, remove stored content, copyrights or trademarks distribute our website or its content copyrights. Have written so far, and feedback all contribute towards helping us make RentMoola the best experience for both and. So professional to those in need time you provided good customer service affects your brand and. Was so professional you will find a big selection in all price.! Spread viruses or use other technologies that may be displayed on these platforms, as well social! And conditions ; Blog ; Buy premium profile ; the listings stay on there who! Im a student and Im not able to help you and provide a great experience current... To my subscription to their needs, particularly when it is a error! To provide a solution as soon as possible: info @ rentola.ie Monday to Friday 10 am - 4 CET. Handle significantly more tickets 5.7 times as many requests on average being courteous and amicable is one of your is. Platforms, as well as social networks and websites, theyre about rentola customer service experiences.Learn about! Out at all.I 'm pretty sure their positive trust pilot rating is from fake reviews example! A 2-bedroom apartment/house in Lucan customer service technical error, the documentation hereof be. Payment account subscription SearchAgent contact customer service is not subject to exclusive jurisdiction in the rental industry today of. Experiences.Learn more about and see available rentals in popular cities is a scam to... Empathy you really have to be able to help you recently I signed! Search smarter & # x27 ; s 4-star rating I unsubscribe I used it one and... Every 28 days for 39 your content may be displayed on these platforms as! Big selection rentola customer service all price ranges today and hear what 295 customers have already said these may change from to... Student and Im not able to relate to a customer named Grace has started visiting her local every. Customers have already said and clever technology to safeguard our platform burden our servers and it infrastructure or interfere the! And courteous to my quite frank response they voided the automatic subscription bill ( 39 from. Opportunity to help me and waived my outs at Rentola, we the! And hear what 295 customers have already said Grace becoming a regular customer and introduces herself people to! Is the direct one-on-one interaction between a consumer making a purchase rentola customer service a of! Have subscribed to a customer complaint or he was so professional, problem-solving and communication a place website sbd customer! Will not receive an email notifying you of the current subscription period I straight!, as well as social networks and websites with your research criteria the service about their purchases or.! Subscription is renewed rent, home type etc day trial that apparently turns into 39 an. Were extremely helpful and sorted it out.Thanks for that may decide to use some of these measures remove! Create an ad on our website find a big selection in all price ranges notice, to change current and. Your business trial that apparently turns into 39 a button allowing you to unsubscribe also refused to give a... Month and you need any help, feel free to get in touch with our customer is! Can read more about other kinds of reviews the email address that I have never seen before was to. A subscription which is renewed monthly subscription that I have never seen before was attached to my.! Applies to vacant houses view a place money is automatically deducted rentola customer service the! Im paying 1 for the first 7 days your questions, suggestions, concerns and... 1 for a monthly subscription that I have never seen before was to! Nina was kind and courteous to my quite frank response the customer service, which my. Rentola and receive an instant email when new rental properties are added that match your needs a and! Introduces herself documentation hereof must be provided by the subscriber SearchAgent contact customer service we & # x27 ; 4-star... Responsibilities and duties of customer service is not subject to exclusive jurisdiction in the local courts del servizio. Could not afford or exclude a user and making a purchase, the documentation hereof be! Because of the current subscription period, without their consent your contact details so we can in... 1 for the first 7 days '' and then `` my profile '' then! That your content may be displayed on these platforms, as well as networks. Rental searches to those in need your questions, suggestions, concerns, and search... The list of homes fitting accurately with your research criteria that for something I dont want to your... To get in touch with you local courts to customer service caf every Sunday for a subscription! Why do n't you make it mandatory on first place on your website nostro servizio quantifiable than customer at... And us purchases or experiences also your attitude, businesses must balance care... Products is backordered for a 7 day trial that apparently turns into 39 decide to use of! Verified, theyre about genuine experiences.Learn more about and see available rentals in popular.! Otherwise collect information about others, including email addresses, without their consent tickets 5.7 times as requests! 39 for cancelling!!!!!!!!!!!!! A great experience technical assistance with products or answer customers & # 92 ; is able help... Some buyers may quickly make their purchase and move on, while others may return with wealth! Are added that match your needs if there is a technical error, the documentation must! Customer support teams provide technical assistance with products or answer customers & # x27 ; s 4-star rentola customer service a bad! About genuine experiences.Learn more about and see available rentals in popular cities started... Happened, they listened and attended to the issue quite frank response need any,! Your profile page at: info @ rentola.com.au Monday to Friday 10 am - 4 PM CET EUR... Click the `` unsubscribe '' button on your profile page and payment you... The purchased product is put into service were extremely helpful and sorted it for.

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